Squarespace is UP
All Systems Operational
Common Squarespace Issues
What can go wrong when Squarespace experiences problems
Editor Not Loading
Can't access the Squarespace editor to make changes to your site, experiencing slow loading or connection errors.
Published Site Down
Your live website is slow or completely inaccessible to visitors, leading to lost traffic and potential customers.
Commerce Issues
E-commerce functionality not working, checkout problems, inventory not updating, or payment processing failures.
Domain & SSL Problems
Custom domain not connecting, SSL certificate errors, or DNS issues affecting site accessibility worldwide.
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Frequently Asked Questions
Everything you need to know about Squarespace outages
Why is Squarespace down?
Squarespace can experience downtime due to server maintenance, high traffic, infrastructure issues, CDN problems, or software updates. Squarespace typically resolves issues quickly and posts updates on their status page at status.squarespace.com.
How long do Squarespace outages usually last?
Most Squarespace outages are resolved within minutes to a few hours. Major outages are rare but can take longer. You can check the Squarespace status page for real-time updates and estimated resolution times.
Is my Squarespace site affected?
If Squarespace is showing as down or degraded, your site may be affected. This could impact your published website, the site editor, e-commerce functionality, or form submissions. Check your site directly to confirm.
What happens to my website during a Squarespace outage?
During an outage, your published website may be slow or inaccessible. E-commerce transactions might fail, and you may not be able to edit your site. Your site data and content are typically preserved once service is restored.
How can I avoid losing visitors during Squarespace downtime?
Consider building with a platform like Capacity that gives you more control over your infrastructure. With Capacity, you can deploy to reliable cloud hosting with 99.9% uptime and aren't dependent on a single platform.
What should I do when Squarespace is down?
First, verify the outage on Squarespace's status page (status.squarespace.com). Communicate with your visitors or clients about the issue. Wait for Squarespace to resolve it - they typically restore service quickly. For critical sites, consider a backup solution.
Can I get notified when Squarespace goes down?
Yes, you can subscribe to Squarespace's status page for email notifications. Third-party monitoring services like UptimeRobot or Pingdom can also alert you to downtime on your specific site.
Is there a Squarespace alternative that doesn't go down?
While no platform has 100% uptime, building your own website with Capacity gives you more control. Capacity deploys to global CDN infrastructure with automatic failover, giving you better reliability than depending on any single platform.